Incident Reports
Written by Laura King
Q At what point did you realize the magnitude of the incident and the potential for a media circus?
Written by Laura King
The superintendent of Toronto’s Badminton and Racquet Club met Capt. Steve Green in the driveway on Monday,  Feb. 14. There was a small fire, the super said, on the second floor, that he had put out with an extinguisher. Nothing to worry about.
Written by Paul Dixon
There is a fine line between being at the tipping point and going over. Firefighters in North Vancouver recently found themselves on the line. The first of many 911 calls came in shortly before 05:00 on Monday, July 18. 
The alarm had been activated at 357 East 2nd Street in the City of North Vancouver, with callers inside the building reporting a  smell of smoke, while neighbours reported visible flames. First alarm assignment was City of North Vancouver Engine 9, Engine 10 and Ladder 10 from the City fire hall as well as District of North Vancouver Engine 6 (spare replacing Quint 2) from District Hall 2. The fire was visible against the pre-dawn sky to the City fire crews responding. Based on what could be seen and with dispatch advising reports of people trapped, Capt. Paul Granger on Engine 9 called for a second alarm while en route. The second alarm would bring District of North Vancouver Engine 1, Rescue 1, Engine 3 and Quint 5 along with West Vancouver Tower 1 (District Tower 1 out of service). Granger established command upon arrival. 

Built in 1971, 357 East 2nd Street is a wood-frame building with 29 suites on three floors; there are no sprinklers or standpipe, however the fire alarm was upgraded in 2014 and is monitored by a central station. While the building is three storeys at the front, the land drops away to the rear, where the building is five stories high. Lane access to the rear is from the east side only, extending to the parking lot entrance. The rest of the Charlie and Delta sides are city park, with mature trees growing close to the building. Access to the rear is made more challenging by the presence of hydro lines and transformers.

City of North Van Chief Dan Pastilli and Assistant Chief Bob Poole were paged out with the initial dispatch as the on-call chief officers. Pastilli quickly realized from the  radio traffic that this was the real deal. Granger had established command upon arrival and he remained as incident commander throughout, with Pastilli assisting him and Poole taking the Charlie side in the lane. The District of North Van Duty chief was the safety officer. 

RCMP officers on patrol had seen the flames and were working through the lower floors of the building, alerting residents and assisting with the evacuation. Third-floor residents were reporting by phone that they were trapped by heat and smoke. First-arriving firefighters laddered the upper balconies on the street side of the building to remove residents, while flames were pouring out of one suite at the rear of the third floor.  Capt. Kit Little of District E6 and another firefighter attempted to reach residents at the rear of the third floor from an interior stairwell, but upon cracking open the door on the third floor, were driven back by extreme heat. Hydro wires precluded the use of an aerial. A 35-foot ground ladder barely reached the top-floor balcony where an 88-year old woman was trapped by flames. The first firefighter was unable to get high enough on the ladder to safely grab the woman. The six-foot, four-inch Little waved the firefighter down the ladder. Discarding his SCBA and helmet to minimize his weight and maximize his balance, Little still had to balance on the second rung from the top, as four Mounties on the ground steadied the ladder; he was able to stretch out enough to grab the woman and bring her out over the railing and then get down the ladder far enough to pass her off to firefighters on the balcony below. Not done, he went back up the ladder and scooped her little dog to safety. 

By this time, BC Hydro had arrived and de-energized the lines at the rear of the building.  While the City’s Ladder 10 and West Van’s Tower 1 poured water down from the street side, in the rear District Engine 6 unleashed its deck gun in tandem with Quint 5’s 55-foot ladder pipe. 

In an interview later, Chief Pistilli described “a very labour-intensive fire” with manpower the key to fighting the fire. Pistilli credits Granger’s quick decision to call the second alarm with getting that manpower in play as soon as possible. The first alarm assignment with three engines and an aerial put 14 firefighters at the scene initially, with the second alarm of two engines, a quint and a rescue from the District along with West Van’s tower adding another 17 personnel on scene in short order. “Enough resources,” said Chief Pistilli, “to allow suppression and rescue operations at the same time.”

While the building didn’t have sprinklers or standpipes it did have a firewall that cut the building in half, from east to west. The fire had started on the top floor in the rear on the east side.  A two-and-a-half was run in the front door and two inch-and-a-halves were run off in a garden lay to support for interior operations. A team from the District was able to access the third floor from the west side through a fire door and gained a foothold; then it was a matter of doggedly tearing down ceilings. “It was knocked down in about two and a half hours,” said Pistilli, “and we were at a comfortable spot after about four hours.” 

Manpower was a consideration as the shift change approached. The decision was made to hold over the City night shift of 10 firefighters as the day shift arrived. With the District holding over some of its firefighters, more than 40 personnel were working on the site. Coverage for the City and District of North Vancouver was left to Engine 4 from the District of North Vancouver and West Vancouver’s four engine companies. 

Nightshift firefighters were released starting from about 11:00. “It was their first night shift and we had to give them time to rest before coming back to work that night,” said Pistillli. The decision to hold over the night shift was  based on the time; earlier in the shift, it would have required an overtime callback to build up the required personnel. 

There was one fatality in the fire. Later in the day, as firefighters were working through the suite in which the fire started, a badly burned body was discovered. Information provided to firefighters at the time of their arrival had been that the resident of the suite was out of town.  Preliminary investigation suggests that the door to the fire suite may have been opened, accounting for the rapid buildup of smoke and heat through the east half of the third floor, which in turn forced residents to their balconies. Again, Chief Pistilli points out, there were a number of residents who heard the fire alarm, but chose to ignore it. Many who delayed had to be rescued. The firewall not only saved the building, but also saved lives. The upper floors of the Charlie and Delta sides of the west half of the building would have been beyond the reach of ground ladders, and rescuers would have been hindered by trees. The roof design worked in firefighters’ favour: the closed construction prevented the horizontal extension of fire.

The fire could have been catastrophic, but several factors worked to prevent that: the firewall was critically important; the role of the RCMP officers in alerting and evacuating residents; the decision to quickly call a second alarm was enabled simultaneous suppression and rescue operations; the decision to hold over the night shift, building up resources and then being able to sustain a concentrated effort to track extensions and hot spots. It’s the little things that keep you from going over the edge.

City of North Vancouver Fire Rescue
  • Engine 9
  • Engine 10
  • Ladder 10
  • Rescue 10
District of North Vancouver Fire Rescue
  • Hall 1 – Engine 1, Tower 1 (out of service), Rescue 1
  • Hall 2 – Engine 6 (spare replacing Quint 2)
  • Hall 3 – Engine 3
  • Hall 4 – Engine 4
  • Hall 5 – Quint 5
District of West Vancouver Fire Rescue
  • Hall 1 – Engine 1, Tower 1, Rescue 1
  • Hall 2 – Quint 2
  • Hall 3 – Engine 3
  • Hall 4 – Engine 4
357 East 2nd Street – First Alarm
  • City E9, E10, L10, District E6, City duty chief
2nd Alarm
  • District E1, E3, Q5, R1
  • District duty chief,
  • West Van T1
  • City E11
Written by Jamie Coutts
January 2016 - We had just finished a two-week drought – zero calls for the Lesser Slave Regional Fire Service in Alberta. It was Friday night, Nov. 15, and we were all talking about how people must have settled down and we were finally going to enjoy some quieter times. A couple of hours later, at around 6 p.m., we were paged to a confirmed fire at a single-family dwelling. Off we went, loaded up our initial attack truck with a few guys and blazed over, loaded up our ladder truck and tried to find a spot, and finally took the main fire truck and a few extras in a pickup. 
Written by Laura King
A year ago, a resort and conference centre in Stanhope, P.E.I., burned to the ground. North Shore Fire Chief Bob Morrison described the scene, the challenges – including high winds – and the lessons learned to editor Laura King in an interview during the 2013 Maritime Fire Chiefs Association conference in Summerside last July.
Written by Rob Evans
On Thursday, Oct. 24, at 7:18 p.m., Redwood Meadows Emergency Services (RMES) was called out to a report of a house fire southwest of Bragg Creek, Alta., where June flooding had decimated a large portion of the hamlet.
Written by Brad Bigrigg
While some parts of this country were in a deep freeze for much of this winter, many of us in Central Ontario wondered if we would see winter at all.
Written by David Payzant
One hundred volunteer firefighters from 16 departments responded to a blaze at the White Point Beach Resort at Hunt’s Point on Nova Scotia’s South Shore on Nov. 12.
Written by Shannon Moneo
Emergency responders in British Columbia can’t understand why 40,000 litres of gasoline and 600 litres of diesel didn’t erupt into flames after a truck pulling two tankers went off the road, overturned and spilled a majority of its contents.
Written by By Jamie Coutts, as told to Laura King
Wildfires started burning 10 kilometres south of Slave Lake, in northern Alberta, on Saturday, May 14. Several communities west of Slave Lake were put on two-hour evacuation notice. By 5:30 p.m. a second fire had started east of Slave Lake. Residents of Poplar Estates, Mitsue and the Sawridge Indian Band were evacuated. At 10:30 p.m., the Town of Slave Lake declared a state of emergency. The fires burned for days, claiming 480 homes and countless hectares. Fire Fighting in Canada editor Laura King talked with Jamie Coutts, chief of the Lesser Slave Regional Fire Service, on June 21, a little more than a month after the wildfires, as he continued to replace burned equipment. The fire that consumed Slave Lake moved faster, and with more force – pushed by 100-kilometre-an-hour winds – than any other in recorded Canada history. Coutts’ powerful narrative follows.
Written by Shannon Moneo
When Steve Sorensen took a level 2 fire investigation course in 1999, all of the analyzing, scrutinizing and theorizing were done among specially built drywall and plywood cubicles – a rather clinical, not-too-realistic setting.
Written by John Giggey
Peggy’s Cove, just outside Halifax, is one of the biggest tourist attractions in Nova Scotia. The picturesque village and its famous lighthouse draws an estimated 750,000 visitors a year. When that many people closely interact with an unpredictable Atlantic Ocean, some tragedy is inevitable.
Written by Kirk Squires
On the morning of Sept. 21, fire departments across eastern Newfoundland were tasked with protecting the public from firefighters’ traditional ally: water.
Written by Canadian Firefighter
When Sooke Fire Chief Steve Sorensen was contacted by the local RCMP in late December, the call for assistance was unlike any other the 27-year department member had received.
Written by Leo Sabulsky
Chetwynd, B.C. – Springtime in northeast B.C. brings high winds and very dry conditions. The Chetwynd Volunteer Fire Department usually has 10 to 12 routine grass fires caused by residents losing control of burning grass or brush piles. But a fire on Mother’s Day – Sunday, May 10 – was not routine and could have resulted in injury or death to firefighters and the loss of multiple homes in a rural subdivision.
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