Regional District of Fraser-Fort George taking over 9-1-1 answering for four surrounding districts

Jan. 23, 2025, Regional District of Fraser-Fort George, B.C. — The Regional District of Fraser-Fort George will answer 9-1-1 calls for Bulkley-Nechako, Cariboo, Kitimat-Stikine and their own district starting in 2026.

“Fraser-Fort George 9-1-1 will provide our partner regional districts with a more autonomous 9-1-1 call answer service that can respond to the needs of northern communities and residents,” said Lara Beckett, chair of the Regional District of Fraser-Fort George, in a press release.

The regional districts have had a contract with Vancouver-based Emergency Communications for BC Inc. (E-Comm) to answer 9-1-1 calls since 2014.

In 2024, a total of 104,476 9-1-1 calls were made in the regional districts, with 47,671in the Regional District of Fraser-Fort George, 23,013 in the Cariboo Regional District,19,591 in the Regional District of Kitimat-Stikine and 14,201 in the Regional District of Bulkley-Nechako.

When Fraser-Fort George 9-1-1 takes over the call answer service, calls will continue to be transferred to the same dispatch centres as under E-Comm.

Calls for police services are dispatched by the RCMP Operational Communications Centre in Prince George, calls for fire/rescue services are dispatched by the Regional District of Fraser-Fort George’s Fire Operations Communications Centre in Prince George and calls for ambulance services are dispatched by the BC Ambulance Service in Vancouver, Victoria and Kamloops, the district said in a media statement.